Senior Match › Contact

Contact Senior Match

Whatever you need a hand with, pointing your message to the right topic gets you a quicker, clearer answer.

Choose Your Topic First

Account and login

Trouble getting in or updating your details? Start at the login page, then write to us if it persists.

Billing questions

Anything about memberships or charges is covered on the pricing page, and we can look into a specific charge with you.

Safety and reports

To flag a member, use the report and block tools. For scams, Scamwatch is the official channel.

Profile and photos

Questions about what to upload are answered in the photo rules before you send anything through.

Send Us a Message

Give us a little detail and we will get back to you as soon as we can.

What to Expect

Messages are read and answered as quickly as we reasonably can, and taking a moment to describe the issue clearly helps us solve it in one reply rather than several. One thing worth remembering: our team will never ask for your password, so please never include it.

If it is urgent

Support and safety are not the same thing. If you feel you are in immediate danger, call 000. If you have sent money or shared bank details, contact your bank straight away and report it to Scamwatch. The eSafety Commissioner can also help with serious online harm.

Not a Member Yet?

Have a look around first — creating a profile and browsing senior singles in your city is free.